Acceptable Use Policy

1. What this policy covers

This policy applies to everyone who uses Telesuber (the "Service"), operated by Telesuber ("we", "us", "our"): workspace owners, every team member they invite, and anyone acting with their permission. It covers everything you do through the Service, including:

• your bots and the conversations they have with people;
• the channels and groups you sell access to;
• the plans you sell, their names, descriptions and prices;
• your checkout pages and shop branding;
• broadcasts, automated messages and anything else your bot sends;
• the knowledge base your AI support bot answers from;
• subscriber lists you import, and notes you keep about people.

You are responsible for all of it, including what your team members do. Words defined in the Terms of Service have the same meaning here.

2. Other rules that apply as well

This policy is not the only rulebook. Three others apply at the same time, and each can stop your business even if we are content:

• Telegram. Your bot and channels live on Telegram and must keep to Telegram's Terms of Service and its rules for bots, including its rules on spam and content. Telegram can ban a bot or a channel without asking us.
• Your payment provider. Money is taken through your own Stripe, PayPal, Skrill, NOWPayments or OKX account. Each publishes rules about which businesses it will serve — Stripe's restricted and prohibited business list, PayPal's Acceptable Use Policy, Skrill's merchant terms (Paysafe), NOWPayments' own terms, OKX's terms of service and API agreement, which say what an OKX account may be used for — and each can freeze, hold or close your account.
• The law where you and your subscribers are. Something lawful where you live may be unlawful, or need a licence, where your subscribers live.

Where any of those is stricter than this policy, the stricter rule applies. Our permission is never permission from Telegram, from a payment provider or from a regulator.

3. The basic rules

Everything below follows from four principles.

• Legal. What you sell, and how you sell it, must be lawful for you and for the people who buy it.
• Honest. Describe accurately what a subscriber gets, what it costs and when it renews. Do not promise outcomes you cannot deliver.
• Consensual. Message people who chose to hear from you, and stop when they ask.
• Safe. Do not use the Service to harm people, to take their money by deception, or to attack their devices or accounts.

4. Illegal content and activity

Do not use the Service for anything unlawful, or to sell, distribute, advertise or organise anything unlawful — including laundering money, financing terrorism, evading sanctions or tax, trafficking people, selling stolen goods, or helping anyone else do those things.

That includes content unlawful where your subscribers are, even if it is lawful where you are. If you sell internationally, managing that is your responsibility, and so are any geographic restrictions you need.

5. Child safety

We have zero tolerance here, with no warning and no second chance. Child sexual abuse material, any sexual content involving or appearing to involve a minor, and any content or activity that sexualises, grooms, exploits or endangers a child is absolutely prohibited.

Where we find it, or are credibly told of it, we will close the workspace immediately, preserve the evidence, report it to the competent authorities and to Telegram and the relevant payment provider, and co-operate fully with any investigation.

You must also not sell access to minors where what you sell is unsuitable for them, and must not knowingly market to children.

6. Adult and sexual content

Adult content is heavily restricted here, and not because we are squeamish: Telegram has rules about it, and payment providers are stricter still — most card acquirers and PayPal will not process it at all.

You must never use the Service for:

• sexual content involving minors, real or depicted (see section 5);
• intimate images or recordings shared without the consent of everyone in them, including "revenge" content and deepfakes of real people;
• prostitution, escort services, sexual services or arranging them;
• content that sexualises violence, coercion or non-consent.

Beyond that, adult content is allowed only where it is lawful for you and your subscribers, permitted by Telegram, and expressly permitted by the payment provider you have connected. Connecting a provider that prohibits it and selling it anyway breaches this policy — and usually ends with your funds held and your provider account closed.

7. Hate, harassment and violent extremism

Do not use the Service to:

• attack, demean or incite hatred against people because of race, ethnicity, national origin, religion, caste, disability, disease, age, sex, gender identity or sexual orientation;
• harass, bully, threaten or stalk anyone, or organise others to do so;
• promote, fund, celebrate or recruit for terrorism, violent extremism or a violent organisation;
• incite violence, or glorify a violent act or its perpetrator;
• encourage self-harm, suicide or eating disorders.

8. Fraud, scams and money claims

Do not use the Service to deceive people out of money or information. Prohibited, among other things:

• any scheme where returns to earlier participants come from the money of later ones — pyramid and Ponzi schemes, matrix schemes, "cash gifting", and multi-level plans that pay for recruitment rather than sales;
• guaranteed returns, guaranteed profits, guaranteed wins, or any "get rich quick" promise;
• fabricated, selective or unverifiable results: invented profit screenshots, back-tests shown as live trading, or testimonials from people who do not exist;
• fake scarcity or countdowns, hidden charges, and renewal terms not made clear before purchase;
• advance-fee schemes, fake investment funds, fake charities, romance scams and lottery scams;
• selling access to a channel that does not contain what you said it contains.

9. Copyright, counterfeits and piracy

Sell only what is yours to sell, or what you are licensed to sell. Do not distribute pirated films, music, books, courses, software or game assets; cracked software, licence keys or credentials for other services; counterfeit goods; or paid content leaked from someone else's channel or platform.

Do not use trademarks, brand names, logos or artwork you have no right to, including in your workspace name, bot name, plan names or shop branding. On a credible infringement complaint we may remove the content, and for repeat infringement close the workspace.

10. Stolen data, doxxing and surveillance

Do not use the Service to sell, distribute or trade personal data you have no right to hold — leaked databases, credential dumps, card or bank details, identity documents or scraped contact lists. Do not publish or sell someone's private information without their consent, such as a home address, phone number, workplace or medical information, and do not sell tools or services for tracking or spying on people without their knowledge.

Anything you import must be data you are allowed to hold and allowed to message. Your subscribers' data is yours to look after: you are its controller, you need a lawful basis for using it, and you must give those people a privacy notice.

11. Malware, phishing and attacks

Do not use the Service to distribute malware, spyware, ransomware, keyloggers, botnets or exploit kits; to run phishing or credential-harvesting campaigns; to take over other people's accounts; to sell stolen accounts; or to organise, sell or co-ordinate attacks on anyone's systems, including denial-of-service attacks.

12. Spam and unsolicited messaging

The Service can send a lot of messages quickly, which makes this the rule most often broken by accident. Do not:

• message people who never agreed to hear from you, or who joined for something else entirely;
• buy, rent, scrape or swap contact lists, or import a list from someone with no right to pass it on;
• ignore an unsubscribe, an opt-out, or someone asking you to stop;
• send bulk messages that are misleading or hide who they are from;
• advertise someone else's unrelated business to your subscribers without saying it is an advert;
• evade Telegram's rate or flood limits, or run several bots to spread a volume one bot would not be allowed to send.

Keep to marketing law where your subscribers live as well as to Telegram's anti-spam rules. Consent obtained for one thing is not consent for everything.

13. Impersonation

Do not pretend to be someone you are not. That includes impersonating a person, company, public body, payment provider, Telegram or us; implying an endorsement, partnership or certification you do not have; using a name or branding designed to be confused with someone else's; and claiming qualifications, licences or regulatory status you do not hold. If your bot uses AI to answer, do not present it as a human being when someone asks.

14. Weapons, drugs and health claims

Do not sell, advertise or arrange the supply of:

• firearms, ammunition, explosives, weapon parts, or instructions for making weapons;
• illegal drugs, controlled substances, or precursors and paraphernalia for making them;
• prescription medicines without the licence the law requires, or "pseudo-pharmaceuticals" — supplements, nootropics, peptides or miracle cures sold on medical claims;
• any product claimed to cure, prevent or treat a disease without the approval the law requires;
• advice that discourages people from getting medical care.

Health, fitness and nutrition coaching is welcome here. Claiming to treat a disease is not the same thing, and the line matters.

15. Licensed financial and gambling services

Many activities that look like content are regulated services. Do not provide any of these without the licence, registration or exemption the law requires:

• investment advice, portfolio management or fund management;
• brokerage, dealing or arranging deals in securities, derivatives, foreign exchange or crypto-assets;
• a collective investment scheme, pooled fund, or anything taking subscribers' money to invest for them;
• lending, credit, debt advice, insurance or money transmission;
• gambling, betting, a lottery, a casino, or a service that takes or places bets.

Selling access to a channel is not by itself any of these. What matters is what actually happens inside it, and regulators look at substance rather than labels.

16. Signals, trading, crypto and betting tips

Trading signals, crypto calls, forex rooms and sports-betting tips are among the most common things sold through software like this. They are not banned here, and we would rather say clearly how to run one properly than pretend the category does not exist.

16.1 What is allowed

• Educational content, market commentary, analysis and general information.
• Sharing your own trades, positions or tips, described as what they are.
• A paid community, course, coaching or mentoring, where what is taught is clear.
• Tools, indicators and templates you are entitled to distribute.

16.2 What is required

• Honest risk warnings. Say plainly that trading and betting can lose money, that past results do not predict future ones, and that subscribers should risk only what they can afford to lose.
• Truthful results. A published track record must be real, complete and verifiable — winners and losers on the same basis. Do not show back-tested or simulated results as if they were live, and do not delete the bad months.
• No guarantees. No guaranteed returns, no "risk-free" claims, no promised win rate, and no income projection presented as something a subscriber will achieve.
• Licensing. Where personalised advice, portfolio management or anything in section 15 needs a licence for your audience, you must hold it. Saying "this is not financial advice" does not make regulated advice unregulated.
• Advertising rules. Financial and gambling promotions are regulated in many countries, with rules on risk warnings, target audience and affiliate disclosure. Keep to the rules where your subscribers are, and disclose affiliate or referral arrangements with brokers, exchanges and bookmakers.

16.3 What is not allowed

• Taking custody of, managing or trading a subscriber's money, wallet, exchange or brokerage account, or asking for their credentials or API keys with trading rights.
• Pump-and-dump schemes, co-ordinated market manipulation, insider information, and front-running your own calls.
• Promoting unregistered token sales, or any investment product that the law requires to be registered and is not.
• Recovery scams — charging a fee to recover money someone lost to a previous scam.
• Gambling or betting tips where gambling is unlawful for your audience, where your connected payment provider prohibits gambling-related sales, or where you cannot keep under-18s out.
• Targeting minors, or anyone you know or ought to know is a minor, with any of this.
• Pressure aimed at people in financial difficulty, and any suggestion that someone borrow money, use credit or spend what they cannot afford in order to follow your calls.

17. What you owe your subscribers

Your subscribers buy from you, not from us. You are the seller, so you owe them a fair deal. At a minimum:

• Describe clearly what they get, what it costs, in which currency, how long it lasts and — for anything recurring — when and how much it renews, before they pay.
• Publish your own terms of sale, refund policy and privacy notice, and make them easy to find.
• Honour cancellations and refunds under your own policy and under the consumer law that applies to them, including any cooling-off or withdrawal right.
• Answer their questions and complaints: subscriber support is yours, not ours.
• Do not make it hard to leave, and do not keep charging someone who has cancelled.
• Only message people who agreed to hear from you, and respect Telegram's anti-spam rules.
• Do not sell access you cannot deliver — to a channel your bot has been removed from, for example.

18. Fair use of the platform itself

These rules protect the Service and everyone else using it. Do not:

• get around plan limits or rate limits, or create extra workspaces or accounts to do so;
• share, rent or resell an account, or let others use your workspace as their own;
• scrape or extract data in bulk, or automate access to the dashboard in ways it was not built for;
• load-test, stress-test or deliberately overload the Service;
• interfere with anyone else's use of the Service, or with delivery of their messages;
• use the Service, or what you learn from it, to build or help build a competing product;
• submit deliberately malformed data, or try to reach another workspace's data;
• misuse a free trial by creating accounts repeatedly to extend it.

19. Security testing and research

Do not probe, scan or test the security of the Service, and do not try to access an account, workspace or record that is not yours, without our prior written permission.

If you find a vulnerability by accident, we want to hear about it: tell us privately, give us reasonable time to fix it, do not access or change anyone else's data, and do not publish before it is fixed. We will not pursue good-faith research that follows those rules.

20. Reporting abuse

If you believe a workspace, bot or channel using the Service is breaking this policy, tell us by email to no-reply@telesuber.com, and include as much of the following as you can:

• a link to the checkout page, the bot's username, or the channel concerned;
• what you believe is wrong, and which part of this policy it breaks;
• evidence — screenshots, message text, dates and times, and the payment reference if money was involved;
• whether you are the rights holder, the person affected, or a third party;
• how we can reach you if we need more.

For a copyright or trademark complaint, tell us what the work is, what right you hold, and confirm your complaint is made in good faith. If the matter is urgent — a risk to a child, a credible threat of violence, or another immediate danger — contact your local law enforcement first, then tell us.

21. How we respond

What we do depends on what happened, how serious it is, whether it was deliberate, and whether it has happened before. We may:

• ask for an explanation, or ask you to put something right by a date;
• remove or disable content, a plan, a bot or a checkout page;
• limit a feature, such as broadcasts or imports;
• suspend the workspace, so its shop pages stop working and sign-in is refused;
• close the workspace and end the agreement;
• preserve evidence and report the matter to law enforcement or another authority where the law requires it or someone is at risk;
• co-operate with Telegram, with your payment provider and with authorities, including by confirming what our records show.

We will normally tell you what we did and why, and give you a chance to reply — unless the breach is serious or unlawful, telling you would put someone at risk, or the law prevents us. If you think we got it wrong, reply and we will look again.

Suspension does not stop what your payment provider is billing your subscribers, and it refunds nobody. Section 22 of the Terms of Service explains what happens to a suspended workspace and its data, and how to ask for a copy or have it deleted.

22. We do not monitor

There is no content moderation built into the Service, and we do not review what workspaces sell. We do not read your channels, and we do not check your plans or messages before they go out. We act on reports, on what the law requires, and on problems we happen to notice.

That is deliberate: it is your business, your bot and your relationship with your subscribers. It also means compliance rests with you. Nothing here makes us responsible for your content, and nothing obliges us to look for breaches.

23. Changes to this policy

We may update this policy as the Service changes, as the law changes, or as we learn about new kinds of abuse. The date at the top shows when it last changed, and material changes are notified as described in the Terms of Service. Continuing to use the Service after a change means you accept it.

24. Contact

Questions about this policy, or about whether something you want to sell is allowed, are welcome before you build it — ask us by email at no-reply@telesuber.com, or through the help chat in your dashboard.

Telesuber is operated by Telesuber and is not affiliated with, endorsed or sponsored by Telegram, Stripe, PayPal, Skrill, NOWPayments or OKX. Every legal document is indexed at https://telesuber.com/legal.